Privacy Policy

Effective Date: December 30, 2024

Introduction
The Hand Truck Company (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, place online orders, or fill out contact forms.

Information We Collect

1. Information You Provide to Us:

  • Online Orders: When placing an order, we collect your name, shipping address, billing address, email address, phone number, and payment details.

  • Contact Forms: When filling out a contact form, we collect your name, email address, and any information you choose to provide in your message.

2. Automatically Collected Information:

  • When you visit our website, we may collect non-personal data such as your IP address, browser type, device type, and pages viewed to improve user experience and website functionality.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including payment processing and shipping.

  • Respond to inquiries and provide customer support.

  • Communicate updates, promotions, and relevant news (if you have opted in).

  • Improve website functionality and user experience.

  • Comply with legal and regulatory obligations.

How We Protect Your Information

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure payment processing and website encryption.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

  • Service Providers: Such as payment processors and shipping companies, to fulfill your orders.

  • Legal Authorities: If required by law or to protect our legal rights.

Third-Party Links

Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of receiving promotional communications by contacting us or using the unsubscribe link in emails.

  • Request information about how your data is being used.

To exercise these rights, please contact us at info@thehandtruckcompany.com or call (719) 671-3566.

Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may limit some functionality of our website.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Effective Date” noted above.

Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:

  • Email: info@thehandtruckcompany.com

  • Phone: (719) 671-3566

Thank you for trusting The Hand Truck Company with your personal information.